Privacy Policy

1. Information We Collect

We collect information in two ways:

Information you give us. When you submit our assessment request form or contact us by email or phone, we collect the details you choose to share — typically your name, email address, organization, role, agency type, and a description of your needs.

Information collected automatically. Like most websites, ours may collect basic technical information such as your IP address, browser type, and pages visited, to keep the site working and understand how it's used.

2. How We Use Your Information

We use the information you provide to:

• Respond to your request and schedule an assessment conversation
• Answer your questions and provide the services you ask about
• Improve our website and the way we communicate

We do not use your information for automated decision-making, and we do not send marketing email unless you've asked us to.

3. We Never Sell or Share Your Information

We do not sell your information. We do not rent it, trade it, or share it with third parties for their own marketing.

We share information only when it's necessary to do the work you've asked us to do, or when the law requires it — for example:

• With trusted service providers who help us operate (such as our email or cloud infrastructure providers), under confidentiality obligations
• When required by law, regulation, legal process, or a valid government request
• To protect the rights, safety, or property of SyTech, our clients, or others

If a third party approaches us for information you've entrusted to us, our practice is to redirect that party to request it directly from you.

4. How We Protect Your Information

We protect the information you share using the same security discipline described on our Trust & Security page, including encryption, access controls, signed staff confidentiality agreements, and a secure facility. No method of transmission or storage is ever 100% secure, but we take protecting your information seriously and hold ourselves to a high standard.

5. How Long We Keep It

We keep the information you submit only as long as we need it to respond to your request and maintain our business records, after which we dispose of it securely.

6. Your Choices and Requests

You can ask us to access, correct, or delete the personal information you've shared with us. To make a request, contact us at support@sytechsolutions.com, and we'll respond within a reasonable timeframe.

7. Cookies and Other Information

Some functions on our site use cookies — small text files placed on your device by a web server — and similar technologies such as web beacons. We use them to store your preferences and settings, help prevent fraud, authenticate users, and collect basic operational information about the site. Passwords and the personal details you submit are never saved to cookies. You can control cookies through your browser settings.

8. California Residents

If you are a California resident, you may have rights regarding your personal information under California privacy law, including the right to know what information we hold about you, to request its deletion, and to be free from discrimination for exercising those rights. To exercise any of these rights, contact us at support@sytechsolutions.com.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our services or feedback from those we work with. When we do, we'll revise the "Last updated" date at the top of the page. Significant changes will be noted clearly.

10. Contact Us

Questions about this policy, or about your information? Reach us at:

11. Governing Law

This policy is governed by the laws of the State of California.