Trust & Security

Your Records. Your Cloud. Your Control.

We handle records for government agencies, which means we handle trust. We protect your data: where it lives and who can access it. Security is our number one priority.

Agency tenant boundary
In your own tenant
Your policies govern
Never resold
No lock-in
Encryption at rest
Encrypted in transit
Monitored daily
Security Overview

Built to Protect What Agencies Can't Afford to Lose.

Public records carry real consequences when they're exposed, lost, or mishandled. We've spent over 25 years building our work around that reality. Security at SyTech isn't a single feature — it's how the whole operation is designed, from where your data lives to who is allowed near it.

Operational Infrastructure

Data Sovereignty Isn't Just Digital.

Your records live in your cloud tenant — that is the digital half. The physical half is where the scanning, indexing, and chain-of-custody work happens on the way in. Both are governed by the same discipline.

  • Fact 01

    32 security cameras.

  • Fact 02

    Stand-alone production facility.

  • Fact 03

    24-hour surveillance.

  • Fact 04

    Industry-standard encryption at rest.

  • Fact 05

    Daily network monitoring.

  • Fact 06

    GPS-tracked transportation.

The Dossier

Keeping Records and Data Secure.

SyTech's entire operation is built around security — the people, the place, the way records move and are destroyed, the insurance, and the cloud underneath it all.

The People

Trained, Vetted, and Under Agreement.

Our staff complete a regular training program covering HIPAA, the Sarbanes-Oxley Act, and California and Federal records law, and every one of them works under a signed confidentiality agreement. The standard that protects your data digitally protects it in person, too — the people touching your records are held to the same discipline as the systems that store them.

The Facility

A Facility Built for Record Security.

The physical work of scanning, indexing, and chain-of-custody happens in a stand-alone building designed for record and data security from the ground up, by a consultant who designs security facilities for banks. Electronic access control restricted to specific areas by employee need for access. 32 security cameras covering every critical area, inside and out. Your records are never left unattended, and only authorized, agreement-bound staff are allowed near them.

In Transit & At Rest

Protected, Coming and Going.

We encrypt communications and protect every login, and we monitor our hosting network daily for uptime and security. When physical records are transported, our vehicles are GPS-tracked, and customer records are never left unattended in an unsecured vehicle. Movement and storage are governed by the same chain-of-custody discipline.

Destruction

When Records Are Destroyed, You Get Proof.

When the time comes to destroy records, we shred in a manner that exceeds DoD standards, with the process recorded on camera that is saved for 30 days, and we issue a certificate of destruction for your files. You're never left wondering whether something was actually disposed of — you have documentation that it was, done to a defined standard.

Insurance

Insured to Carry the Risk With You.

SyTech carries a specific rider on its Errors & Omissions policy covering network security and data privacy. On request, we'll name your agency as an Additional Insured on our policies. The protection isn't just a promise on a webpage — it's written into the policy itself.

Cloud Infrastructure

Backed by Enterprise-Grade Cloud Infrastructure.

Because we build inside Microsoft 365 and Google Workspace, your records sit on the same infrastructure those providers secure for enterprises and governments worldwide — with their redundancy and physical data-center security underneath everything we build. Our 1DocStop platform is deployed in Microsoft Azure Government.

Scenarios

Two Agencies, Two Concerns.

If staff work remotely, how do we control who sees what?

At the field level, not just the folder level. A county came to us with an Access application its remote workers could not reach at all, because the system could not connect in the cloud. The application we built inside their existing Microsoft ecosystem carries field-level security, role-based access, and advanced workflows — so remote staff reach the data they are cleared for and nothing else. Watch the county describe how their people work now.

Where do electronic signatures and onboarding documents end up?

In your cloud, organized, under your policies. A district's HR team told us its onboarding was outdated and error prone, and that chasing down signatures and information was the worst of it. We built the process inside the Microsoft apps the district already owned, and the district says it now secures legally binding electronic signatures faster than before, with every file, document, and signature stored in a secure, cloud-based solution. Watch the HR team describe it.

Have a Question About How We Handle Your Data?

We're glad to walk through our security practices before you ever share a record.

Request a Free Assessment